@inproceedings{yu-etal-2018-responding,
    title = "Responding {E}-commerce Product Questions via Exploiting {QA} Collections and Reviews",
    author = "Yu, Qian  and
      Lam, Wai  and
      Wang, Zihao",
    editor = "Bender, Emily M.  and
      Derczynski, Leon  and
      Isabelle, Pierre",
    booktitle = "Proceedings of the 27th International Conference on Computational Linguistics",
    month = aug,
    year = "2018",
    address = "Santa Fe, New Mexico, USA",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/C18-1186/",
    pages = "2192--2203"
}