@inproceedings{hockey-etal-2003-targeted,
    title = "Targeted Help for Spoken Dialogue Systems",
    author = "Hockey, Beth Ann  and
      Lemon, Oliver  and
      Campana, Ellen  and
      Hiatt, Laura  and
      Aist, Gregory  and
      Hieronymus, James  and
      Gruenstein, Alexander  and
      Dowding, John",
    editor = "Copestake, Ann  and
      Haji{\v{c}}, Jan",
    booktitle = "10th Conference of the {E}uropean Chapter of the Association for Computational Linguistics",
    month = apr,
    year = "2003",
    address = "Budapest, Hungary",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/E03-1075/"
}