Sentiment Analysis for Call-centers (L’analyse des sentiments au service des centres d’appels) [in French] Frederik Cailliau author Ariane Cavet author 2013-06 text Proceedings of TALN 2013 (Volume 3: System Demonstrations) Emmanuel Morin editor Yannick Estève editor ATALA Les Sables d’Olonne, France conference publication cailliau-cavet-2013-sentiment https://aclanthology.org/F13-3012/ 2013-06 809 811