Human-Machine Problem Solving Using Spoken Language Systems (SLS): Factors Affecting Performance and User Satisfaction Elizabeth Shriberg author Elizabeth Wade author Patti Price author 1992 text Speech and Natural Language: Proceedings of a Workshop Held at Harriman, New York, February 23-26, 1992 conference publication shriberg-etal-1992-human https://aclanthology.org/H92-1009/ 1992