A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification Jui-Yang Wang author Min-Feng Kuo author Jen-Chieh Han author Chao-Chuang Shih author Chun-Hsun Chen author Po-Ching Lee author Richard Tzong-Han Tsai author 2017-11 text Proceedings of the IJCNLP 2017, System Demonstrations Seong-Bae Park editor Thepchai Supnithi editor Association for Computational Linguistics Tapei, Taiwan conference publication wang-etal-2017-telecom https://aclanthology.org/I17-3005/ 2017-11 17 20