An Empirical Study of Corpus-Based Response Automation Methods for an E-mail-Based Help-Desk Domain

Yuval Marom, Ingrid Zukerman


Anthology ID:
J09-4010
Volume:
Computational Linguistics, Volume 35, Number 4, December 2009
Month:
December
Year:
2009
Address:
Cambridge, MA
Venue:
CL
SIG:
Publisher:
MIT Press
Note:
Pages:
597–635
Language:
URL:
https://aclanthology.org/J09-4010
DOI:
10.1162/coli.2009.35.4.35404
Bibkey:
Cite (ACL):
Yuval Marom and Ingrid Zukerman. 2009. An Empirical Study of Corpus-Based Response Automation Methods for an E-mail-Based Help-Desk Domain. Computational Linguistics, 35(4):597–635.
Cite (Informal):
An Empirical Study of Corpus-Based Response Automation Methods for an E-mail-Based Help-Desk Domain (Marom & Zukerman, CL 2009)
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PDF:
https://aclanthology.org/J09-4010.pdf