Churn Intent Detection in Multilingual Chatbot Conversations and Social Media

Churn Intent Detection in Multilingual Chatbot Conversations and Social Media Christian Abbet author Meryem M’hamdi author Athanasios Giannakopoulos author Robert West author Andreea Hossmann author Michael Baeriswyl author Claudiu Musat author 2018-10 text Proceedings of the 22nd Conference on Computational Natural Language Learning Anna Korhonen editor Ivan Titov editor Association for Computational Linguistics Brussels, Belgium conference publication abbet-etal-2018-churn 10.18653/v1/K18-1016 https://aclanthology.org/K18-1016/ 2018-10 161 170