@inproceedings{korkontzelos-ananiadou-2014-locating,
title = "Locating Requests among Open Source Software Communication Messages",
author = "Korkontzelos, Ioannis and
Ananiadou, Sophia",
editor = "Calzolari, Nicoletta and
Choukri, Khalid and
Declerck, Thierry and
Loftsson, Hrafn and
Maegaard, Bente and
Mariani, Joseph and
Moreno, Asuncion and
Odijk, Jan and
Piperidis, Stelios",
booktitle = "Proceedings of the Ninth International Conference on Language Resources and Evaluation ({LREC}'14)",
month = may,
year = "2014",
address = "Reykjavik, Iceland",
publisher = "European Language Resources Association (ELRA)",
url = "http://www.lrec-conf.org/proceedings/lrec2014/pdf/498_Paper.pdf",
pages = "1347--1354",
abstract = "As a first step towards assessing the quality of support offered online for Open Source Software (OSS), we address the task of locating requests, i.e., messages that raise an issue to be addressed by the OSS community, as opposed to any other message. We present a corpus of online communication messages randomly sampled from newsgroups and bug trackers, manually annotated as requests or non-requests. We identify several linguistically shallow, content-based heuristics that correlate with the classification and investigate the extent to which they can serve as independent classification criteria. Then, we train machine-learning classifiers on these heuristics. We experiment with a wide range of settings, such as different learners, excluding some heuristics and adding unigram features of various parts-of-speech and frequency. We conclude that some heuristics can perform well, while their accuracy can be improved further using machine learning, at the cost of obtaining manual annotations.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="korkontzelos-ananiadou-2014-locating">
<titleInfo>
<title>Locating Requests among Open Source Software Communication Messages</title>
</titleInfo>
<name type="personal">
<namePart type="given">Ioannis</namePart>
<namePart type="family">Korkontzelos</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Sophia</namePart>
<namePart type="family">Ananiadou</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2014-05</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the Ninth International Conference on Language Resources and Evaluation (LREC’14)</title>
</titleInfo>
<name type="personal">
<namePart type="given">Nicoletta</namePart>
<namePart type="family">Calzolari</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Khalid</namePart>
<namePart type="family">Choukri</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Thierry</namePart>
<namePart type="family">Declerck</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hrafn</namePart>
<namePart type="family">Loftsson</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Bente</namePart>
<namePart type="family">Maegaard</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Joseph</namePart>
<namePart type="family">Mariani</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Asuncion</namePart>
<namePart type="family">Moreno</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jan</namePart>
<namePart type="family">Odijk</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Stelios</namePart>
<namePart type="family">Piperidis</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>European Language Resources Association (ELRA)</publisher>
<place>
<placeTerm type="text">Reykjavik, Iceland</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>As a first step towards assessing the quality of support offered online for Open Source Software (OSS), we address the task of locating requests, i.e., messages that raise an issue to be addressed by the OSS community, as opposed to any other message. We present a corpus of online communication messages randomly sampled from newsgroups and bug trackers, manually annotated as requests or non-requests. We identify several linguistically shallow, content-based heuristics that correlate with the classification and investigate the extent to which they can serve as independent classification criteria. Then, we train machine-learning classifiers on these heuristics. We experiment with a wide range of settings, such as different learners, excluding some heuristics and adding unigram features of various parts-of-speech and frequency. We conclude that some heuristics can perform well, while their accuracy can be improved further using machine learning, at the cost of obtaining manual annotations.</abstract>
<identifier type="citekey">korkontzelos-ananiadou-2014-locating</identifier>
<location>
<url>http://www.lrec-conf.org/proceedings/lrec2014/pdf/498_Paper.pdf</url>
</location>
<part>
<date>2014-05</date>
<extent unit="page">
<start>1347</start>
<end>1354</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Locating Requests among Open Source Software Communication Messages
%A Korkontzelos, Ioannis
%A Ananiadou, Sophia
%Y Calzolari, Nicoletta
%Y Choukri, Khalid
%Y Declerck, Thierry
%Y Loftsson, Hrafn
%Y Maegaard, Bente
%Y Mariani, Joseph
%Y Moreno, Asuncion
%Y Odijk, Jan
%Y Piperidis, Stelios
%S Proceedings of the Ninth International Conference on Language Resources and Evaluation (LREC’14)
%D 2014
%8 May
%I European Language Resources Association (ELRA)
%C Reykjavik, Iceland
%F korkontzelos-ananiadou-2014-locating
%X As a first step towards assessing the quality of support offered online for Open Source Software (OSS), we address the task of locating requests, i.e., messages that raise an issue to be addressed by the OSS community, as opposed to any other message. We present a corpus of online communication messages randomly sampled from newsgroups and bug trackers, manually annotated as requests or non-requests. We identify several linguistically shallow, content-based heuristics that correlate with the classification and investigate the extent to which they can serve as independent classification criteria. Then, we train machine-learning classifiers on these heuristics. We experiment with a wide range of settings, such as different learners, excluding some heuristics and adding unigram features of various parts-of-speech and frequency. We conclude that some heuristics can perform well, while their accuracy can be improved further using machine learning, at the cost of obtaining manual annotations.
%U http://www.lrec-conf.org/proceedings/lrec2014/pdf/498_Paper.pdf
%P 1347-1354
Markdown (Informal)
[Locating Requests among Open Source Software Communication Messages](http://www.lrec-conf.org/proceedings/lrec2014/pdf/498_Paper.pdf) (Korkontzelos & Ananiadou, LREC 2014)
ACL