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%0 Conference Proceedings
%T Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
%A Paek, Tim
%A Horvitz, Eric
%S Proceedings of the Human Language Technology Conference of the North American Chapter of the Association for Computational Linguistics: HLT-NAACL 2004
%D 2004
%8 may 2  may 7
%I Association for Computational Linguistics
%C Boston, Massachusetts, USA
%F paek-horvitz-2004-optimizing
%U https://aclanthology.org/N04-1006
%P 41-48

Markdown (Informal)

[Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models](https://aclanthology.org/N04-1006) (Paek & Horvitz, NAACL 2004)

• Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models (Paek & Horvitz, NAACL 2004)

ACL

• Tim Paek and Eric Horvitz. 2004. Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models. In Proceedings of the Human Language Technology Conference of the North American Chapter of the Association for Computational Linguistics: HLT-NAACL 2004, pages 41–48, Boston, Massachusetts, USA. Association for Computational Linguistics.