Automated Quality Monitoring for Call Centers using Speech and NLP Technologies G Zweig author O Siohan author G Saon author B Ramabhadran author D Povey author L Mangu author B Kingsbury author 2006-06 text Proceedings of the Human Language Technology Conference of the NAACL, Companion Volume: Demonstrations Alex Rudnicky editor John Dowding editor Natasa Milic-Frayling editor Association for Computational Linguistics New York City, USA conference publication zweig-etal-2006-automated https://aclanthology.org/N06-4011/ 2006-06 292 295