Automated Quality Monitoring for Call Centers using Speech and NLP Technologies

G. Zweig, O. Siohan, G. Saon, B. Ramabhadran, D. Povey, L. Mangu, B. Kingsbury


Anthology ID:
N06-4011
Volume:
Proceedings of the Human Language Technology Conference of the NAACL, Companion Volume: Demonstrations
Month:
June
Year:
2006
Address:
New York City, USA
Venues:
HLT | NAACL
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
292–295
Language:
URL:
https://aclanthology.org/N06-4011
DOI:
Bibkey:
Copy Citation:
PDF:
https://aclanthology.org/N06-4011.pdf