Identifying Types of Claims in Online Customer Reviews Shilpa Arora author Mahesh Joshi author Carolyn P Rosé author 2009-06 text Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics, Companion Volume: Short Papers Mari Ostendorf editor Michael Collins editor Shri Narayanan editor Douglas W Oard editor Lucy Vanderwende editor Association for Computational Linguistics Boulder, Colorado conference publication arora-etal-2009-identifying https://aclanthology.org/N09-2010/ 2009-06 37 40