Are the Tools up to the Task? an Evaluation of Commercial Dialog Tools in Developing Conversational Enterprise-grade Dialog Systems Marie Meteer author Meghan Hickey author Carmi Rothberg author David Nahamoo author Ellen Eide Kislal author 2019-06 text Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 2 (Industry Papers) Anastassia Loukina editor Michelle Morales editor Rohit Kumar editor Association for Computational Linguistics Minneapolis, Minnesota conference publication meteer-etal-2019-tools 10.18653/v1/N19-2014 https://aclanthology.org/N19-2014/ 2019-06 106 113