@inproceedings{van-den-bosch-etal-2001-detecting,
    title = "Detecting Problematic Turns in Human-Machine Interactions: Rule-induction Versus Memory-based Learning Approaches",
    author = "van den Bosch, Antal  and
      Krahmer, Emiel  and
      Swerts, Marc",
    booktitle = "Proceedings of the 39th Annual Meeting of the Association for Computational Linguistics",
    month = jul,
    year = "2001",
    address = "Toulouse, France",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/P01-1012/",
    doi = "10.3115/1073012.1073024",
    pages = "82--89"
}