@inproceedings{cui-etal-2017-superagent,
    title = "{S}uper{A}gent: A Customer Service Chatbot for {E}-commerce Websites",
    author = "Cui, Lei  and
      Huang, Shaohan  and
      Wei, Furu  and
      Tan, Chuanqi  and
      Duan, Chaoqun  and
      Zhou, Ming",
    editor = "Bansal, Mohit  and
      Ji, Heng",
    booktitle = "Proceedings of {ACL} 2017, System Demonstrations",
    month = jul,
    year = "2017",
    address = "Vancouver, Canada",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/P17-4017/",
    pages = "97--102"
}