Towards Empathetic Open-domain Conversation Models: A New Benchmark and Dataset Hannah Rashkin author Eric Michael Smith author Margaret Li author Y-Lan Boureau author 2019-07 text Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics Anna Korhonen editor David Traum editor Lluís Màrquez editor Association for Computational Linguistics Florence, Italy conference publication rashkin-etal-2019-towards 10.18653/v1/P19-1534 https://aclanthology.org/P19-1534/ 2019-07 5370 5381