The Process of Communication in Face to Face vs. Computerized Conferences; A Controlled Experiment Using Bales Interaction Process Analysis Starr Roxanne Hiltz author Kenneth Johnson author Ann Marie Rabke author 1980-06 text 18th Annual Meeting of the Association for Computational Linguistics Association for Computational Linguistics Philadelphia, Pennsylvania, USA conference publication hiltz-etal-1980-process 10.3115/981436.981460 https://aclanthology.org/P80-1020/ 1980-06 75 79