@inproceedings{flycht-eriksson-jonsson-2000-dialogue,
    title = "Dialogue and Domain Knowledge Management in Dialogue Systems",
    author = "Flycht-Eriksson, Annika  and
      Jonsson, Arne",
    booktitle = "1st {SIG}dial Workshop on Discourse and Dialogue",
    month = oct,
    year = "2000",
    address = "Hong Kong, China",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/W00-1014/",
    doi = "10.3115/1117736.1117750",
    pages = "121--130"
}