<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="hardy-etal-2003-dialogue">
    <titleInfo>
        <title>Dialogue Management for an Automated Multilingual Call Center</title>
    </titleInfo>
    <name type="personal">
        <namePart type="given">Hilda</namePart>
        <namePart type="family">Hardy</namePart>
        <role>
            <roleTerm authority="marcrelator" type="text">author</roleTerm>
        </role>
    </name>
    <name type="personal">
        <namePart type="given">Tomek</namePart>
        <namePart type="family">Strzalkowski</namePart>
        <role>
            <roleTerm authority="marcrelator" type="text">author</roleTerm>
        </role>
    </name>
    <name type="personal">
        <namePart type="given">Min</namePart>
        <namePart type="family">Wu</namePart>
        <role>
            <roleTerm authority="marcrelator" type="text">author</roleTerm>
        </role>
    </name>
    <originInfo>
        <dateIssued>2003</dateIssued>
    </originInfo>
    <typeOfResource>text</typeOfResource>
    <relatedItem type="host">
        <titleInfo>
            <title>Proceedings of the HLT-NAACL 2003 Workshop on Research Directions in Dialogue Processing</title>
        </titleInfo>
        <genre authority="marcgt">conference publication</genre>
    </relatedItem>
    <identifier type="citekey">hardy-etal-2003-dialogue</identifier>
    <location>
        <url>https://aclanthology.org/W03-0704</url>
    </location>
    <part>
        <date>2003</date>
        <extent unit="page">
            <start>10</start>
            <end>12</end>
        </extent>
    </part>
</mods>
</modsCollection>

%0 Conference Proceedings
%T Dialogue Management for an Automated Multilingual Call Center
%A Hardy, Hilda
%A Strzalkowski, Tomek
%A Wu, Min
%S Proceedings of the HLT-NAACL 2003 Workshop on Research Directions in Dialogue Processing
%D 2003
%F hardy-etal-2003-dialogue
%U https://aclanthology.org/W03-0704
%P 10-12

Markdown (Informal)

[Dialogue Management for an Automated Multilingual Call Center](https://aclanthology.org/W03-0704) (Hardy et al., 2003)

• Dialogue Management for an Automated Multilingual Call Center (Hardy et al., 2003)

ACL

• Hilda Hardy, Tomek Strzalkowski, and Min Wu. 2003. Dialogue Management for an Automated Multilingual Call Center. In Proceedings of the HLT-NAACL 2003 Workshop on Research Directions in Dialogue Processing, pages 10–12.