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%0 Conference Proceedings
%T Automating Help-desk Responses: A Comparative Study of Information-gathering Approaches
%A Marom, Yuval
%A Zukerman, Ingrid
%Y Chua, Tat-Seng
%Y Goldstein, Jade
%Y Teufel, Simone
%Y Vanderwende, Lucy
%S Proceedings of the Workshop on Task-Focused Summarization and Question Answering
%D 2006
%8 July
%I Association for Computational Linguistics
%C Sydney, Australia
%F marom-zukerman-2006-automating
%U https://aclanthology.org/W06-0706
%P 40-47

Markdown (Informal)

[Automating Help-desk Responses: A Comparative Study of Information-gathering Approaches](https://aclanthology.org/W06-0706) (Marom & Zukerman, 2006)

• Automating Help-desk Responses: A Comparative Study of Information-gathering Approaches (Marom & Zukerman, 2006)

ACL

• Yuval Marom and Ingrid Zukerman. 2006. Automating Help-desk Responses: A Comparative Study of Information-gathering Approaches. In Proceedings of the Workshop on Task-Focused Summarization and Question Answering, pages 40–47, Sydney, Australia. Association for Computational Linguistics.