A Handsome Set of Metrics to Measure Utterance Classification Performance in Spoken Dialog Systems David Suendermann author Jackson Liscombe author Krishna Dayanidhi author Roberto Pieraccini author 2009-09 text Proceedings of the SIGDIAL 2009 Conference Patrick Healey editor Roberto Pieraccini editor Donna Byron editor Steve Young editor Matthew Purver editor Association for Computational Linguistics London, UK conference publication suendermann-etal-2009-handsome https://aclanthology.org/W09-3952/ 2009-09 349 356