Emotion Detection in Email Customer Care

Narendra Gupta, Mazin Gilbert, Giuseppe Di Fabbrizio


Anthology ID:
W10-0202
Volume:
Proceedings of the NAACL HLT 2010 Workshop on Computational Approaches to Analysis and Generation of Emotion in Text
Month:
June
Year:
2010
Address:
Los Angeles, CA
Venue:
WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
10–16
Language:
URL:
https://aclanthology.org/W10-0202
DOI:
Bibkey:
Cite (ACL):
Narendra Gupta, Mazin Gilbert, and Giuseppe Di Fabbrizio. 2010. Emotion Detection in Email Customer Care. In Proceedings of the NAACL HLT 2010 Workshop on Computational Approaches to Analysis and Generation of Emotion in Text, pages 10–16, Los Angeles, CA. Association for Computational Linguistics.
Cite (Informal):
Emotion Detection in Email Customer Care (Gupta et al., 2010)
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PDF:
https://aclanthology.org/W10-0202.pdf