Direction giving: an attempt to increase user engagement Bob Duncan author Kees van Deemter author 2011-09 text Proceedings of the 13th European Workshop on Natural Language Generation Claire Gardent editor Kristina Striegnitz editor Association for Computational Linguistics Nancy, France conference publication duncan-van-deemter-2011-direction https://aclanthology.org/W11-2846/ 2011-09 280 283