Determing Trustworthiness in E-Commerce Customer Reviews Dhruv Gupta author Asif Ekbal author 2014-12 text Proceedings of the 11th International Conference on Natural Language Processing Dipti Misra Sharma editor Rajeev Sangal editor Jyoti D Pawar editor NLP Association of India Goa, India conference publication gupta-ekbal-2014-determing https://aclanthology.org/W14-5130/ 2014-12 196 205