Classifying Emotions in Customer Support Dialogues in Social Media

Jonathan Herzig, Guy Feigenblat, Michal Shmueli-Scheuer, David Konopnicki, Anat Rafaeli, Daniel Altman, David Spivak


Anthology ID:
W16-3609
Volume:
Proceedings of the 17th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Month:
September
Year:
2016
Address:
Los Angeles
Venues:
SIGDIAL | WS
SIG:
SIGDIAL
Publisher:
Association for Computational Linguistics
Note:
Pages:
64–73
Language:
URL:
https://aclanthology.org/W16-3609
DOI:
10.18653/v1/W16-3609
Bibkey:
Cite (ACL):
Jonathan Herzig, Guy Feigenblat, Michal Shmueli-Scheuer, David Konopnicki, Anat Rafaeli, Daniel Altman, and David Spivak. 2016. Classifying Emotions in Customer Support Dialogues in Social Media. In Proceedings of the 17th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 64–73, Los Angeles. Association for Computational Linguistics.
Cite (Informal):
Classifying Emotions in Customer Support Dialogues in Social Media (Herzig et al., 2016)
Copy Citation:
PDF:
https://aclanthology.org/W16-3609.pdf