Neural Response Generation for Customer Service based on Personality Traits Jonathan Herzig author Michal Shmueli-Scheuer author Tommy Sandbank author David Konopnicki author 2017-09 text Proceedings of the 10th International Conference on Natural Language Generation Jose M Alonso editor Alberto Bugarín editor Ehud Reiter editor Association for Computational Linguistics Santiago de Compostela, Spain conference publication herzig-etal-2017-neural 10.18653/v1/W17-3541 https://aclanthology.org/W17-3541/ 2017-09 252 256