Frustrated, Polite, or Formal: Quantifying Feelings and Tone in Email Niyati Chhaya author Kushal Chawla author Tanya Goyal author Projjal Chanda author Jaya Singh author 2018-06 text Proceedings of the Second Workshop on Computational Modeling of People’s Opinions, Personality, and Emotions in Social Media Malvina Nissim editor Viviana Patti editor Barbara Plank editor Claudia Wagner editor Association for Computational Linguistics New Orleans, Louisiana, USA conference publication chhaya-etal-2018-frustrated 10.18653/v1/W18-1111 https://aclanthology.org/W18-1111/ 2018-06 76 86