An NLG System for Constituent Correspondence: Personality, Affect, and Alignment

William Kolkey, Jian Dong, Greg Bybee


Abstract
Roughly 30% of congressional staffers in the United States report spending a “great deal” of time writing responses to constituent letters. Letters often solicit an update on the status of legislation and a description of a congressman’s vote record or vote intention — structurable data that can be leveraged by a natural language generation (NLG) system to create a coherent letter response. This paper describes how PoliScribe, a pipeline-architectured NLG platform, constructs personalized responses to constituents inquiring about legislation. Emphasis will be placed on adapting NLG methodologies to the political domain, which entails special attention to affect, discursive variety, and rhetorical strategies that align a speaker with their interlocutor, even in cases of policy disagreement.
Anthology ID:
W19-8631
Volume:
Proceedings of the 12th International Conference on Natural Language Generation
Month:
October–November
Year:
2019
Address:
Tokyo, Japan
Editors:
Kees van Deemter, Chenghua Lin, Hiroya Takamura
Venue:
INLG
SIG:
SIGGEN
Publisher:
Association for Computational Linguistics
Note:
Pages:
240–243
Language:
URL:
https://aclanthology.org/W19-8631
DOI:
10.18653/v1/W19-8631
Bibkey:
Cite (ACL):
William Kolkey, Jian Dong, and Greg Bybee. 2019. An NLG System for Constituent Correspondence: Personality, Affect, and Alignment. In Proceedings of the 12th International Conference on Natural Language Generation, pages 240–243, Tokyo, Japan. Association for Computational Linguistics.
Cite (Informal):
An NLG System for Constituent Correspondence: Personality, Affect, and Alignment (Kolkey et al., INLG 2019)
Copy Citation:
PDF:
https://aclanthology.org/W19-8631.pdf