Towards a Metric for Automated Conversational Dialogue System Evaluation and Improvement Jan Milan Deriu author Mark Cieliebak author 2019-oct–nov text Proceedings of the 12th International Conference on Natural Language Generation Kees van Deemter editor Chenghua Lin editor Hiroya Takamura editor Association for Computational Linguistics Tokyo, Japan conference publication deriu-cieliebak-2019-towards 10.18653/v1/W19-8654 https://aclanthology.org/W19-8654/ 2019-oct–nov 432 437