@InProceedings{wang-jurgens:2018:EMNLP,
  author    = {Wang, Zijian  and  Jurgens, David},
  title     = {It's going to be okay: Measuring Access to Support in Online Communities},
  booktitle = {Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing},
  month     = {October-November},
  year      = {2018},
  address   = {Brussels, Belgium},
  publisher = {Association for Computational Linguistics},
  pages     = {33--45},
  url       = {http://www.aclweb.org/anthology/D18-1004}
}