@InProceedings{suignard-cailliau-cavet:2012:TALN2012,
  author    = {Suignard, Philippe  and  Cailliau, Frederik  and  Cavet, Ariane},
  title     = {La longueur des tours de parole comme crit{\`e}re de s{\'e}lection de conversations dans un centre d'appels (Turn-taking length as criterion to select call center conversations) [in French]},
  booktitle = {Proceedings of the Joint Conference JEP-TALN-RECITAL 2012, volume 2: TALN},
  month     = {June},
  year      = {2012},
  address   = {Grenoble, France},
  publisher = {ATALA/AFCP},
  pages     = {551--558},
  url       = {http://www.aclweb.org/anthology/F12-2052}
}