@InProceedings{liu-EtAl:2017:I17-4,
  author    = {Liu, Chao-Hong  and  Moriya, Yasufumi  and  Poncelas, Alberto  and  Groves, Declan},
  title     = {IJCNLP-2017 Task 4: Customer Feedback Analysis},
  booktitle = {Proceedings of the IJCNLP 2017, Shared Tasks},
  month     = {December},
  year      = {2017},
  address   = {Taipei, Taiwan},
  publisher = {Asian Federation of Natural Language Processing},
  pages     = {26--33},
  abstract  = {This document introduces the IJCNLP 2017 Shared Task on Customer Feedback
	Analysis.  In this shared task we have prepared corpora of customer feedback in
	four languages, i.e. English, French, Spanish and Japanese.  They were
	annotated in a common meanings categorization, which was improved from an
	ADAPT-Microsoft pivot study on customer feedback.  Twenty teams participated in
	the shared task and twelve of them have submitted prediction results.  The
	results show that performance of prediction meanings of customer feedback is
	reasonable well in four languages. Nine system description papers are archived
	in the shared tasks proceeding.},
  url       = {http://www.aclweb.org/anthology/I17-4004}
}