@InProceedings{kothari-EtAl:2009:ACLIJCNLP,
  author    = {Kothari, Govind  and  Negi, Sumit  and  Faruquie, Tanveer A.  and  Chakaravarthy, Venkatesan T.  and  Subramaniam, L. Venkata},
  title     = {SMS based Interface for FAQ Retrieval},
  booktitle = {Proceedings of the Joint Conference of the 47th Annual Meeting of the ACL and the 4th International Joint Conference on Natural Language Processing of the AFNLP},
  month     = {August},
  year      = {2009},
  address   = {Suntec, Singapore},
  publisher = {Association for Computational Linguistics},
  pages     = {852--860},
  url       = {http://www.aclweb.org/anthology/P/P09/P09-1096}
}