@inproceedings{Daniels-Hastie:2003:DIALOGUE,
  author = {Daniels, Jody J.  and  Hastie, Helen Wright},
  title  = {The Pragmatics of Taking a Spoken Language System Out of the Laboratory},
  booktitle = {Proceedings of the HLT-NAACL 2003 Workshop on Research Directions in Dialogue Processing},
  editor = {Alexander I. Rudnicky and Candace L. Sidner},
  url    = {http://www.aclweb.org/anthology/W03-0706.pdf},
  year   = 2003,
  pages  = {16--18}