@inproceedings{FlychtEriksson-Joensson:2003:SIGDIAL,
  author = {Flycht-Eriksson, Annika  and  J\"{o}nsson, Arne},
  title = {Some empirical findings on dialogue management and domain ontologies in dialogue systems - Implications from an evaluation of BirdQuest},
  booktitle = {Proceedings of the Fourth {SIGdial} Workshop on Discourse and Dialogue},
  editor = {Akira Kurematsu and Alexander Rudnicky and Syun Tutiya},
  url = {http://www.aclweb.org/anthology/W03-2113},
  year = 2003,
  pages = {158--167}