@inproceedings{cohen-carvalho-mitchell:2004:EMNLP,
  author    = {Cohen, William W.  and  Carvalho, Vitor R.  and  Mitchell, Tom M.},
  title     = {Learning to Classify Email into ``Speech Acts'' },
  booktitle = {Proceedings of EMNLP 2004},
  editor = {Dekang Lin and Dekai Wu},
  year      = 2004,
  month     = {July},
  address   = {Barcelona, Spain},
  publisher = {Association for Computational Linguistics},
  pages     = {309--316}
}