@InProceedings{wirn-eklund:2007:Dialog,
  author    = {Wirén, Mats  and  Eklund, Robert},
  title     = {Experiences of an In-Service Wizard-of-Oz Data Collection for the Deployment of a Call-Routing Application},
  booktitle = {Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies},
  month     = {April},
  year      = {2007},
  address   = {Rochester, NY},
  publisher = {Association for Computational Linguistics},
  pages     = {56--63},
  url       = {http://www.aclweb.org/anthology/W/W07/W07-0308}
}