@InProceedings{schmitt-schatz-minker:2011:SIGDIAL2011,
  author    = {Schmitt, Alexander  and  Schatz, Benjamin  and  Minker, Wolfgang},
  title     = {Modeling and Predicting Quality in Spoken Human-Computer Interaction},
  booktitle = {Proceedings of the SIGDIAL 2011 Conference},
  month     = {June},
  year      = {2011},
  address   = {Portland, Oregon},
  publisher = {Association for Computational Linguistics},
  pages     = {173--184},
  url       = {http://www.aclweb.org/anthology/W11-2020}
}