@InProceedings{suendermann-pieraccini:2012:SDCTD,
  author    = {Suendermann, David  and  Pieraccini, Roberto},
  title     = {One Year of Contender: What Have We Learned about Assessing and Tuning Industrial Spoken Dialog Systems?},
  booktitle = {NAACL-HLT Workshop on Future directions and needs in the Spoken Dialog Community: Tools and Data (SDCTD 2012)},
  month     = {June},
  year      = {2012},
  address   = {Montr{\'e}al, Canada},
  publisher = {Association for Computational Linguistics},
  pages     = {45--48},
  url       = {http://www.aclweb.org/anthology/W12-1818}
}