@InProceedings{arunachalam-sarkar:2013:SocialNLP,
  author    = {Arunachalam, Ravi  and  Sarkar, Sandipan},
  title     = {The New Eye of Government: Citizen Sentiment Analysis in Social Media},
  booktitle = {Proceedings of the IJCNLP 2013 Workshop on Natural Language Processing for Social Media (SocialNLP)},
  month     = {October},
  year      = {2013},
  address   = {Nagoya, Japan},
  publisher = {Asian Federation of Natural Language Processing},
  pages     = {23--28},
  url       = {http://www.aclweb.org/anthology/W13-4204}
}