@InProceedings{munkova-EtAl:2012:PACLIC,
  author    = {Munková, Daša  and  Munk, Michal  and  Fráterová, Zuzana  and  Ďuračková, Beáta},
  title     = {Analysis of Social and Expressive Factors of Requests by Methods of Text Mining},
  booktitle = {Proceedings of the 26th Pacific Asia Conference on Language, Information, and Computation},
  month     = {November},
  year      = {2012},
  address   = {Bali,Indonesia},
  publisher = {Faculty of Computer Science, Universitas Indonesia},
  pages     = {515--524},
  url       = {http://www.aclweb.org/anthology/Y12-1056}
}