Alia R. Warner
2022
Conversational Bots for Psychotherapy: A Study of Generative Transformer Models Using Domain-specific Dialogues
Avisha Das
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Salih Selek
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Alia R. Warner
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Xu Zuo
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Yan Hu
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Vipina Kuttichi Keloth
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Jianfu Li
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W. Jim Zheng
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Hua Xu
Proceedings of the 21st Workshop on Biomedical Language Processing
Conversational bots have become non-traditional methods for therapy among individuals suffering from psychological illnesses. Leveraging deep neural generative language models, we propose a deep trainable neural conversational model for therapy-oriented response generation. We leverage transfer learning methods during training on therapy and counseling based data from Reddit and AlexanderStreet. This was done to adapt existing generative models – GPT2 and DialoGPT – to the task of automated dialog generation. Through quantitative evaluation of the linguistic quality, we observe that the dialog generation model - DialoGPT (345M) with transfer learning on video data attains scores similar to a human response baseline. However, human evaluation of responses by conversational bots show mostly signs of generic advice or information sharing instead of therapeutic interaction.
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Co-authors
- Avisha Das 1
- Salih Selek 1
- Xu Zuo 1
- Yan Hu 1
- Vipina Kuttichi Keloth 1
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