Anca Bucur
2018
Content Extraction and Lexical Analysis from Customer-Agent Interactions
Sergiu Nisioi
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Anca Bucur
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Liviu P. Dinu
Proceedings of the 2018 EMNLP Workshop W-NUT: The 4th Workshop on Noisy User-generated Text
In this paper, we provide a lexical comparative analysis of the vocabulary used by customers and agents in an Enterprise Resource Planning (ERP) environment and a potential solution to clean the data and extract relevant content for NLP. As a result, we demonstrate that the actual vocabulary for the language that prevails in the ERP conversations is highly divergent from the standardized dictionary and further different from general language usage as extracted from the Common Crawl corpus. Moreover, in specific business communication circumstances, where it is expected to observe a high usage of standardized language, code switching and non-standard expression are predominant, emphasizing once more the discrepancy between the day-to-day use of language and the standardized one.
2016
A Visual Representation of Wittgenstein’s Tractatus Logico-Philosophicus
Anca Bucur
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Sergiu Nisioi
Proceedings of the Workshop on Language Technology Resources and Tools for Digital Humanities (LT4DH)
In this paper we will discuss a method for data visualization together with its potential usefulness in digital humanities and philosophy of language. We compiled a multilingual parallel corpus from different versions of Wittgenstein’s Tractatus Logico-philosophicus, including the original in German and translations into English, Spanish, French, and Russian. Using this corpus, we compute a similarity measure between propositions and render a visual network of relations for different languages.
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