Extracting structured fields from hundreds of millions of documents annually remains costly in regulated industries: bespoke OCR cascades cover only a fraction of workflows, privacy rules preclude external models, and existing open-source VLMs that clear quality thresholds cost more to serve than human annotation. We present a deployed document-understanding system built on a Mixture-of-Experts VLM (35B total, 3B active), fine-tuned on in-house production data mixed with open-domain documents curated by a Difficulty-Aware pipeline for layout diversity, fact-extractability, and cross-model consistency. Fitting on a single H100 and serving heterogeneous workflows via prompting, the model leads all deployable (non-reasoning) baselines up to an order of magnitude larger. A quality-adjusted cost analysis, with confirmation and correction costs calibrated from production telemetry, shows it reduces expected costs by over 80% against the human baseline and by more than 50% against the best competing open-source model, while larger baselines remain economically unviable.

Data-residency constraints force enterprises to self-host LLMs, but continuous adoption of newer models without decommissioning their predecessors expands the serving fleet, fragmenting a finite GPU pool. We consolidate traffic from over 200 internal applications onto a single model by closing quality gaps identified through production error analysis along three axes: instruction following, function-calling, and internal task distribution. Quality is tracked by offline benchmarks stratified to production traffic and scored by deterministic verifiers or calibrated LLM judges. Rather than optimising all objectives jointly, which introduces cross-domain reward interference, we train a separate GRPO expert per axis and merge them via two-stage SLERP. Each expert’s reward exposes a distinct failure mode, namely semantic collapse, over-calling, and verbosity hacking, each requiring a domain-specific fix. In non-reasoning mode the recipe surpasses a ∼7× larger by total parameters baseline on the in-house Arena with 69.6 to 65.8, instruction following with 0.85 to 0.83, and function-calling with 0.79 to 0.77, while lifting general dialogue benchmarks. The model absorbs 50% of platform traffic, 116M requests per month, at a fraction of the serving cost.

We introduce T-pro 2.0, an open-weight Russian LLM for hybrid reasoning and efficient inference.The model supports direct answering and reasoning-trace generation, using a Cyrillic-dense tokenizer and an adapted EAGLE speculative-decoding pipeline to reduce latency. To enable reproducible and extensible research, we release the model weights, the T-Wix 500k instruction corpus, the T-Math reasoning benchmark, and the EAGLE weights on HuggingFace. These resources allow users to study Russian-language reasoning and to extend or adapt both the model and the inference pipeline. A public web demo exposes reasoning and non-reasoning modes and illustrates the speedups achieved by our inference stack across domains.T-pro 2.0 thus serves as an accessible open system for building and evaluating efficient, practical Russian LLM applications.Demo: https://t-pro2eagle.streamlit.app/https://huggingface.co/collections/t-tech/t-pro-20

We present a deployed system that automates end-to-end customer support workflows inside an enterprise Business Process Management (BPM) platform. The approach is scalable in production and reaches selective automation within two weeks for a new process, leveraging supervision already generated at scale: structured per-case UI interaction traces and low-overhead copilot feedback, where operators either accept a suggestion or provide a correction. A staged deployment pipeline trains a next UI action policy, learns a critic from copilot feedback to calibrate abstention, and executes only high-confidence steps in the background while deferring uncertain decisions to operators and resuming from the updated UI state. This setup lets one operator supervise multiple concurrent sessions and be interrupted only when the system is uncertain. The system operates on a schema-driven view of the BPM interface and includes monitoring and safe fallbacks for production. In production, it automated 45% of sessions and reduced average handling time by 39% without degrading support quality level.