The field of Question Answering (QA) has made remarkable progress in recent years, thanks to the advent of large pre-trained language models, newer realistic benchmark datasets with leaderboards, and novel algorithms for key components such as retrievers and readers. In this paper, we introduce PrimeQA: a one-stop and open-source QA repository with an aim to democratize QA research and facilitate easy replication of state-of-the-art (SOTA) QA methods. PrimeQA supports core QA functionalities like retrieval and reading comprehension as well as auxiliary capabilities such as question generation. It has been designed as an end-to-end toolkit for various use cases: building front-end applications, replicating SOTA methods on public benchmarks, and expanding pre-existing methods. PrimeQA is available at: https://github.com/primeqa.

We present DR.DECR (Dense Retrieval with Distillation-Enhanced Cross-Lingual Representation), a new cross-lingual information retrieval (CLIR) system trained using multi-stage knowledge distillation (KD). The teacher of DR.DECR relies on a highly effective but computationally expensive two-stage inference process consisting of query translation and monolingual IR, while the student, DR.DECR, executes a single CLIR step. We teach DR.DECR powerful multilingual representations as well as CLIR by optimizing two corresponding KD objectives. Learning useful representations of non-English text from an English-only retriever is accomplished through a cross-lingual token alignment algorithm that relies on the representation capabilities of the underlying multilingual encoders. In both in-domain and zero-shot out-of-domain evaluation, DR.DECR demonstrates far superior accuracy over direct fine-tuning with labeled CLIR data. It is also the best single-model retriever on the XOR-TyDi benchmark at the time of this writing.

Industry-scale NLP systems necessitate two features. 1. Robustness: “zero-shot transfer learning” (ZSTL) performance has to be commendable and 2. Efficiency: systems have to train efficiently and respond instantaneously. In this paper, we introduce the development of a production model called GAAMA (Go Ahead Ask Me Anything) which possess the above two characteristics. For robustness, it trains on the recently introduced Natural Questions (NQ) dataset. NQ poses additional challenges over older datasets like SQuAD: (a) QA systems need to read and comprehend an entire Wikipedia article rather than a small passage, and (b) NQ does not suffer from observation bias during construction, resulting in less lexical overlap between the question and the article. GAAMA consists of Attention-over-Attention, diversity among attention heads, hierarchical transfer learning, and synthetic data augmentation while being computationally inexpensive. Building on top of the powerful BERTQA model, GAAMA provides a ∼2.0% absolute boost in F1 over the industry-scale state-of-the-art (SOTA) system on NQ. Further, we show that GAAMA transfers zero-shot to unseen real life and important domains as it yields respectable performance on two benchmarks: the BioASQ and the newly introduced CovidQA datasets.