Dialogue systems have the potential to change how people interact with machines but are highly dependent on the quality of the data used to train them. It is therefore important to develop good dialogue annotation tools which can improve the speed and quality of dialogue data annotation. With this in mind, we introduce LIDA, an annotation tool designed specifically for conversation data. As far as we know, LIDA is the first dialogue annotation system that handles the entire dialogue annotation pipeline from raw text, as may be the output of transcription services, to structured conversation data. Furthermore it supports the integration of arbitrary machine learning mod-els as annotation recommenders and also has a dedicated interface to resolve inter-annotator disagreements such as after crowdsourcing an-notations for a dataset. LIDA is fully open source, documented and publicly available.[https://github.com/Wluper/lida] –> Screen Cast: https://vimeo.com/329824847

Classification tasks are usually analysed and improved through new model architectures or hyperparameter optimisation but the underlying properties of datasets are discovered on an ad-hoc basis as errors occur. However, understanding the properties of the data is crucial in perfecting models. In this paper we analyse exactly which characteristics of a dataset best determine how difficult that dataset is for the task of text classification. We then propose an intuitive measure of difficulty for text classification datasets which is simple and fast to calculate. We empirically prove that this measure generalises to unseen data by comparing it to state-of-the-art datasets and results. This measure can be used to analyse the precise source of errors in a dataset and allows fast estimation of how difficult a dataset is to learn. We searched for this measure by training 12 classical and neural network based models on 78 real-world datasets, then use a genetic algorithm to discover the best measure of difficulty. Our difficulty-calculating code and datasets are publicly available.