Due to the dialogue characteristics of unstructured contexts and multi-parties with first-person perspective, many successful text summarization works have failed when dealing with dialogue summarization. In dialogue summarization task, the input dialogue is usually spoken style with ellipsis and co-references but the output summaries are more formal and complete. Therefore, the dialogue summarization model should be able to complete the ellipsis content and co-reference information and then produce a suitable summary accordingly. However, the current state-of-the-art models pay more attention on the topic or structure of summary, rather than the consistency of dialogue summary with its input dialogue context, which may suffer from the personal and logical inconsistency problem. In this paper, we propose a new model, named ReWriteSum, to tackle this problem. Firstly, an utterance rewriter is conducted to complete the ellipsis content of dialogue content and then obtain the rewriting utterances. Then, the co-reference data augmentation mechanism is utilized to replace the referential person name with its specific name to enhance the personal information. Finally, the rewriting utterances and the co-reference replacement data are used in the standard BART model. Experimental results on both SAMSum and DialSum datasets show that our ReWriteSum significantly outperforms baseline models, in terms of both metric-based and human evaluations. Further analysis on multi-speakers also shows that ReWriteSum can obtain relatively higher improvement with more speakers, validating the correctness and property of ReWriteSum.

Machine Reading Comprehension (MRC) reveals the ability to understand a given text passage and answer questions based on it. Existing research works in MRC rely heavily on large-size models and corpus to improve the performance evaluated by metrics such as Exact Match (EM) and F₁. However, such a paradigm lacks sufficient interpretation to model capability and can not efficiently train a model with a large corpus. In this paper, we argue that a deep understanding of model capabilities and data properties can help us feed a model with appropriate training data based on its learning status. Specifically, we design an MRC capability assessment framework that assesses model capabilities in an explainable and multi-dimensional manner. Based on it, we further uncover and disentangle the connections between various data properties and model performance. Finally, to verify the effectiveness of the proposed MRC capability assessment framework, we incorporate it into a curriculum learning pipeline and devise a Capability Boundary Breakthrough Curriculum (CBBC) strategy, which performs a model capability-based training to maximize the data value and improve training efficiency. Extensive experiments demonstrate that our approach significantly improves performance, achieving up to an 11.22% / 8.71% improvement of EM / F₁ on MRC tasks.

Scene marketing that well demonstrates user interests within a certain scenario has proved effective for offline shopping. To conduct scene marketing for e-commerce platforms, this work presents a novel product form, scene-based topic channel which typically consists of a list of diverse products belonging to the same usage scenario and a topic title that describes the scenario with marketing words. As manual construction of channels is time-consuming due to billions of products as well as dynamic and diverse customers’ interests, it is necessary to leverage AI techniques to automatically construct channels for certain usage scenarios and even discover novel topics. To be specific, we first frame the channel construction task as a two-step problem, i.e., scene-based topic generation and product clustering, and propose an E-commerce Scene-based Topic Channel construction system (i.e., ESTC) to achieve automated production, consisting of scene-based topic generation model for the e-commerce domain, product clustering on the basis of topic similarity, as well as quality control based on automatic model filtering and human screening. Extensive offline experiments and online A/B test validates the effectiveness of such a novel product form as well as the proposed system. In addition, we also introduce the experience of deploying the proposed system on a real-world e-commerce recommendation platform.

As the multi-modal e-commerce is thriving, high-quality advertising product copywriting has gain more attentions, which plays a crucial role in the e-commerce recommender, advertising and even search platforms. The advertising product copywriting is able to enhance the user experience by highlighting the product’s characteristics with textual descriptions and thus to improve the likelihood of user click and purchase. Automatically generating product copywriting has attracted noticeable interests from both academic and industrial communities, where existing solutions merely make use of a product’s title and attribute information to generate its corresponding description. However, in addition to the product title and attributes, we observe that there are various auxiliary descriptions created by the shoppers or marketers in the e-commerce platforms (namely human knowledge), which contains valuable information for product copywriting generation, yet always accompanying lots of noises. In this work, we propose a novel solution to automatically generating product copywriting that involves all the title, attributes and denoised auxiliary knowledge. To be specific, we design an end-to-end generation framework equipped with two variational autoencoders that works interactively to select informative human knowledge and generate diverse copywriting.

Knowledge graph question answering (KGQA) based on information retrieval aims to answer a question by retrieving answer from a large-scale knowledge graph. Most existing methods first roughly retrieve the knowledge subgraphs (KSG) that may contain candidate answer, and then search for the exact answer in the KSG. However, the KSG may contain thousands of candidate nodes since the knowledge graph involved in querying is often of large scale, thus decreasing the performance of answer selection. To tackle this problem, we first propose to partition the retrieved KSG to several smaller sub-KSGs via a new subgraph partition algorithm and then present a graph-augmented learning to rank model to select the top-ranked sub-KSGs from them. Our proposed model combines a novel subgraph matching networks to capture global interactions in both question and subgraphs and an Enhanced Bilateral Multi-Perspective Matching model to capture local interactions. Finally, we apply an answer selection model on the full KSG and the top-ranked sub-KSGs respectively to validate the effectiveness of our proposed graph-augmented learning to rank method. The experimental results on multiple benchmark datasets have demonstrated the effectiveness of our approach.

Contrastive Learning has emerged as a powerful representation learning method and facilitates various downstream tasks especially when supervised data is limited. How to construct efficient contrastive samples through data augmentation is key to its success. Unlike vision tasks, the data augmentation method for contrastive learning has not been investigated sufficiently in language tasks. In this paper, we propose a novel approach to construct contrastive samples for language tasks using text summarization. We use these samples for supervised contrastive learning to gain better text representations which greatly benefit text classification tasks with limited annotations. To further improve the method, we mix up samples from different classes and add an extra regularization, named Mixsum, in addition to the cross-entropy-loss. Experiments on real-world text classification datasets (Amazon-5, Yelp-5, AG News, and IMDb) demonstrate the effectiveness of the proposed contrastive learning framework with summarization-based data augmentation and Mixsum regularization.