Debiasing methods in NLP models traditionally focus on isolating information related to a sensitive attribute (e.g., gender or race). We instead argue that a favorable debiasing method should use sensitive information ‘fairly,’ with explanations, rather than blindly eliminating it. This fair balance is often subjective and can be challenging to achieve algorithmically. We explore two interactive setups with a frozen predictive model and show that users able to provide feedback can achieve a better and fairer balance between task performance and bias mitigation. In one setup, users, by interacting with test examples, further decreased bias in the explanations (5-8%) while maintaining the same prediction accuracy. In the other setup, human feedback was able to disentangle associated bias and predictive information from the input leading to superior bias mitigation and improved task performance (4-5%) simultaneously.

An important aspect of developing LLMs that interact with humans is to align models’ behavior to their users. It is possible to prompt an LLM into behaving as a certain persona, especially a user group or ideological persona the model captured during its pertaining stage. But, how to best align an LLM with a specific user and not a demographic or ideological group remains an open question. Mining public opinion surveys (by PEW research), we find that the opinions of a user and their demographics and ideologies are not mutual predictors. We use this insight to align LLMs by modeling relevant past user opinions in addition to user demographics and ideology, achieving up to 7 points accuracy gains in predicting public opinions from survey questions across a broad set of topics. Our work opens up the research avenues to bring user opinions as an important ingredient in aligning language models.