Buru Chang


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Measuring and Improving Semantic Diversity of Dialogue Generation
Seungju Han | Beomsu Kim | Buru Chang
Findings of the Association for Computational Linguistics: EMNLP 2022

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated responses, as they mainly consider lexical aspects of the generated responses. In this paper, we introduce a new automatic evaluation metric to measure the semantic diversity of generated responses. Through human evaluation, we demonstrate that our proposed metric captures human judgments on response diversity better than existing lexical-level diversity metrics. Furthermore, motivated by analyzing an existing dialogue dataset, we propose a simple yet effective learning method that improves the semantic diversity of generated responses. Our learning method weights training samples based on the semantic distribution of the training set.We show that our learning method improves response diversity and coherency better than other baseline methods through automatic and human evaluation.

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Meet Your Favorite Character: Open-domain Chatbot Mimicking Fictional Characters with only a Few Utterances
Seungju Han | Beomsu Kim | Jin Yong Yoo | Seokjun Seo | Sangbum Kim | Enkhbayar Erdenee | Buru Chang
Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies

In this paper, we consider mimicking fictional characters as a promising direction for building engaging conversation models. To this end, we present a new practical task where only a few utterances of each fictional character are available to generate responses mimicking them. Furthermore, we propose a new method named Pseudo Dialog Prompting (PDP) that generates responses by leveraging the power of large-scale language models with prompts containing the target character’s utterances. To better reflect the style of the character, PDP builds the prompts in the form of dialog that includes the character’s utterances as dialog history. Since only utterances of the characters are available in the proposed task, PDP matches each utterance with an appropriate pseudo-context from a predefined set of context candidates using a retrieval model. Through human and automatic evaluation, we show that PDP generates responses that better reflect the style of fictional characters than baseline methods.

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Understanding and Improving the Exemplar-based Generation for Open-domain Conversation
Seungju Han | Beomsu Kim | Seokjun Seo | Enkhbayar Erdenee | Buru Chang
Proceedings of the 4th Workshop on NLP for Conversational AI

Exemplar-based generative models for open-domain conversation produce responses based on the exemplars provided by the retriever, taking advantage of generative models and retrieval models. However, due to the one-to-many problem of the open-domain conversation, they often ignore the retrieved exemplars while generating responses or produce responses over-fitted to the retrieved exemplars. To address these advantages, we introduce a training method selecting exemplars that are semantically relevant to the gold response but lexically distanced from the gold response. In the training phase, our training method first uses the gold response instead of dialogue context as a query to select exemplars that are semantically relevant to the gold response. And then, it eliminates the exemplars that lexically resemble the gold responses to alleviate the dependency of the generative models on that exemplars. The remaining exemplars could be irrelevant to the given context since they are searched depending on the gold response. Thus, our training method further utilizes the relevance scores between the given context and the exemplars to penalize the irrelevant exemplars. Extensive experiments demonstrate that our proposed training method alleviates the drawbacks of the existing exemplar-based generative models and significantly improves the performance in terms of appropriateness and informativeness.


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“Killing Me” Is Not a Spoiler: Spoiler Detection Model using Graph Neural Networks with Dependency Relation-Aware Attention Mechanism
Buru Chang | Inggeol Lee | Hyunjae Kim | Jaewoo Kang
Proceedings of the 16th Conference of the European Chapter of the Association for Computational Linguistics: Main Volume

Several machine learning-based spoiler detection models have been proposed recently to protect users from spoilers on review websites. Although dependency relations between context words are important for detecting spoilers, current attention-based spoiler detection models are insufficient for utilizing dependency relations. To address this problem, we propose a new spoiler detection model called SDGNN that is based on syntax-aware graph neural networks. In the experiments on two real-world benchmark datasets, we show that our SDGNN outperforms the existing spoiler detection models.

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Distilling the Knowledge of Large-scale Generative Models into Retrieval Models for Efficient Open-domain Conversation
Beomsu Kim | Seokjun Seo | Seungju Han | Enkhbayar Erdenee | Buru Chang
Findings of the Association for Computational Linguistics: EMNLP 2021

Despite the remarkable performance of large-scale generative models in open-domain conversation, they are known to be less practical for building real-time conversation systems due to high latency. On the other hand, retrieval models could return responses with much lower latency but show inferior performance to the large-scale generative models since the conversation quality is bounded by the pre-defined response set. To take advantage of both approaches, we propose a new training method called G2R (Generative-to-Retrieval distillation) that preserves the efficiency of a retrieval model while leveraging the conversational ability of a large-scale generative model by infusing the knowledge of the generative model into the retrieval model. G2R consists of two distinct techniques of distillation: the data-level G2R augments the dialogue dataset with additional responses generated by the large-scale generative model, and the model-level G2R transfers the response quality score assessed by the generative model to the score of the retrieval model by the knowledge distillation loss. Through extensive experiments including human evaluation, we demonstrate that our retrieval-based conversation system trained with G2R shows a substantially improved performance compared to the baseline retrieval model while showing significantly lower inference latency than the large-scale generative models.