Bishal Santra
2026
Chat-Ghosting: Methods for Auto-Completion in Dialog Systems
Anubhab Mandal | Sandeep Mishra | Bishal Santra | Tushar Abhishek | Pawan Goyal | Manish Gupta
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers)
Anubhab Mandal | Sandeep Mishra | Bishal Santra | Tushar Abhishek | Pawan Goyal | Manish Gupta
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 1: Long Papers)
Ghosting, the ability to predict a user’s intended text input for inline query auto-completion, is an invaluable feature for modern search engines and chat interfaces, greatly enhancing user experience. By suggesting completions to incomplete queries (or prefixes), ghosting aids users with slow typing speeds, disabilities, or limited language proficiency. Ghosting is a challenging problem and has become more important with the ubiquitousness of chat-based systems like ChatGPT, Copilot, etc. Despite the increasing prominence of chat-based systems utilizing ghosting, this challenging problem of Chat-Ghosting has received little attention from the NLP/ML research community. There is a lack of standardized benchmarks and relative performance analysis of deep learning and non-deep learning methods. We address this through an open and thorough study of this problem using four publicly available dialog datasets: two human-human (DailyDialog and DSTC7-Ubuntu) and two human-bot (Open Assistant and ShareGPT). We experiment with various existing query auto-completion methods (using tries), n-gram methods and deep learning methods, with and without dialog context. We also propose a novel entropy-based dynamic early stopping strategy. Our analysis finds that statistical n-gram models and tries outperform deep learning based models in terms of both model performance and inference efficiency for seen prefixes. For unseen queries, neural models like T5 and Phi-2 lead to better results. Adding conversational context leads to significant improvements in ghosting quality, especially for Open-Assistant and ShareGPT. We make code and data publicly available at https://github.com/blitzprecision/Chat-Ghosting.
Router-Suggest: Dynamic Routing for Multimodal Auto-Completion in Visually-Grounded Dialogs
Sandeep Mishra | Devichand Budagam | Anubhab Mandal | Bishal Santra | Pawan Goyal | Manish Gupta
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 5: Industry Track)
Sandeep Mishra | Devichand Budagam | Anubhab Mandal | Bishal Santra | Pawan Goyal | Manish Gupta
Proceedings of the 19th Conference of the European Chapter of the Association for Computational Linguistics (Volume 5: Industry Track)
Real-time multimodal auto-completion is essential for digital assistants, chatbots, design tools, and healthcare consultations, where user inputs rely on shared visual context. We introduce Multimodal Auto-Completion (MAC), a task that predicts upcoming characters in live chats using partially typed text and visual cues. Unlike traditional text-only auto-completion (TAC), MAC grounds predictions in multimodal context to better capture user intent. To enable this task, we adapt MMDialog and ImageChat to create benchmark datasets. We evaluate leading vision-language models (VLMs) against strong textual baselines, highlighting trade-offs in accuracy and efficiency. We present Router-Suggest, a router framework that dynamically selects between textual models and VLMs based on dialog context, along with a lightweight variant for resource-constrained environments. Router-Suggest achieves a 2.3x to 10x speedup over the best-performing VLM. A user study shows that VLMs significantly excel over textual models on user satisfaction, notably saving user typing effort and improving the quality of completions in multi-turn conversations. These findings underscore the need for multimodal context in auto-completions, leading to smarter, user-aware assistants.
2025
Evaluating the Effectiveness and Scalability of LLM-Based Data Augmentation for Retrieval
Pranjal A Chitale | Bishal Santra | Yashoteja Prabhu | Amit Sharma
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Pranjal A Chitale | Bishal Santra | Yashoteja Prabhu | Amit Sharma
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing
Compact dual-encoder models are widely used for retrieval owing to their efficiency and scalability. However, such models often underperform compared to their Large Language Model (LLM)-based retrieval counterparts, likely due to their limited world knowledge. While LLM-based data augmentation has been proposed as a strategy to bridge this performance gap, there is insufficient understanding of its effectiveness and scalability to real-world retrieval problems. Existing research does not systematically explore key factors such as the optimal augmentation scale, the necessity of using large augmentation models, and whether diverse augmentations improve generalization, particularly in out-of-distribution (OOD) settings. This work presents a comprehensive study of the effectiveness of LLM augmentation for retrieval, comprising over 100 distinct experimental settings of retrieval models, augmentation models and augmentation strategies. We find that, while augmentation enhances retrieval performance, its benefits diminish beyond a certain scale, even with diverse augmentation strategies. Surprisingly, we observe that augmentation with smaller LLMs can achieve performance competitive with larger augmentation models. Moreover, we examine how augmentation effectiveness varies with retrieval model pre-training, revealing that augmentation provides the most benefit to models which are not well pre-trained. Our insights pave the way for more judicious and efficient augmentation strategies, thus enabling informed decisions and maximizing retrieval performance while being more cost-effective.
SCULPT: Systematic Tuning of Long Prompts
Shanu Kumar | Akhila Yesantarao Venkata | Shubhanshu Khandelwal | Bishal Santra | Parag Agrawal | Manish Gupta
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Shanu Kumar | Akhila Yesantarao Venkata | Shubhanshu Khandelwal | Bishal Santra | Parag Agrawal | Manish Gupta
Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Prompt optimization is essential for effective utilization of large language models (LLMs) across diverse tasks. While existing optimization methods are effective in optimizing short prompts, they struggle with longer, more complex ones, often risking information loss and being sensitive to small perturbations. To address these challenges, we propose SCULPT (Systematic Tuning of Long Prompts), a framework that treats prompt optimization as a hierarchical tree refinement problem. SCULPT represents prompts as tree structures, enabling targeted modifications while preserving contextual integrity. It employs a Critic-Actor framework that generates reflections and applies actions to refine the prompt. Evaluations demonstrate SCULPT’s effectiveness on long prompts, its robustness to adversarial perturbations, and its ability to generate high-performing prompts even without any initial human-written prompt. Compared to existing state of the art methods, SCULPT consistently improves LLM performance by preserving essential task information while applying structured refinements. Both qualitative and quantitative analyses show that SCULPT produces more stable and interpretable prompt modifications, ensuring better generalization across tasks.
2023
Frugal Prompting for Dialog Models
Bishal Santra | Sakya Basak | Abhinandan De | Manish Gupta | Pawan Goyal
Findings of the Association for Computational Linguistics: EMNLP 2023
Bishal Santra | Sakya Basak | Abhinandan De | Manish Gupta | Pawan Goyal
Findings of the Association for Computational Linguistics: EMNLP 2023
The use of large language models (LLMs) in natural language processing (NLP) tasks is rapidly increasing, leading to changes in how researchers approach problems in the field. To fully utilize these models’ abilities, a better understanding of their behavior for different input protocols is required. With LLMs, users can directly interact with the models through a text-based interface to define and solve various tasks. Hence, understanding the conversational abilities of these LLMs, which may not have been specifically trained for dialog modeling, is also important. This study examines different approaches for building dialog systems using LLMs by considering various aspects of the prompt. As part of prompt tuning, we experiment with various ways of providing instructions, exemplars, current query and additional context. The research also analyzes the representations of dialog history that have the optimal usable-information density. Based on the findings, the paper suggests more compact ways of providing dialog history information while ensuring good performance and reducing model’s inference-API costs. The research contributes to a better understanding of how LLMs can be effectively used for building interactive systems.
2022
Representation Learning for Conversational Data using Discourse Mutual Information Maximization
Bishal Santra | Sumegh Roychowdhury | Aishik Mandal | Vasu Gurram | Atharva Naik | Manish Gupta | Pawan Goyal
Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
Bishal Santra | Sumegh Roychowdhury | Aishik Mandal | Vasu Gurram | Atharva Naik | Manish Gupta | Pawan Goyal
Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
Although many pretrained models exist for text or images, there have been relatively fewer attempts to train representations specifically for dialog understanding. Prior works usually relied on finetuned representations based on generic text representation models like BERT or GPT-2. But such language modeling pretraining objectives do not take the structural information of conversational text into consideration. Although generative dialog models can learn structural features too, we argue that the structure-unaware word-by-word generation is not suitable for effective conversation modeling. We empirically demonstrate that such representations do not perform consistently across various dialog understanding tasks. Hence, we propose a structure-aware Mutual Information based loss-function DMI (Discourse Mutual Information) for training dialog-representation models, that additionally captures the inherent uncertainty in response prediction. Extensive evaluation on nine diverse dialog modeling tasks shows that our proposed DMI-based models outperform strong baselines by significant margins.
2021
Hierarchical Transformer for Task Oriented Dialog Systems
Bishal Santra | Potnuru Anusha | Pawan Goyal
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
Bishal Santra | Potnuru Anusha | Pawan Goyal
Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
Generative models for dialog systems have gained much interest because of the recent success of RNN and Transformer based models in tasks like question answering and summarization. Although the task of dialog response generation is generally seen as a sequence to sequence (Seq2Seq) problem, researchers in the past have found it challenging to train dialog systems using the standard Seq2Seq models. Therefore, to help the model learn meaningful utterance and conversation level features, Sordoni et al. (2015b), Serban et al. (2016) proposed Hierarchical RNN architecture, which was later adopted by several other RNN based dialog systems. With the transformer-based models dominating the seq2seq problems lately, the natural question to ask is the applicability of the notion of hierarchy in transformer-based dialog systems. In this paper, we propose a generalized framework for Hierarchical Transformer Encoders and show how a standard transformer can be morphed into any hierarchical encoder, including HRED and HIBERT like models, by using specially designed attention masks and positional encodings. We demonstrate that Hierarchical Encoding helps achieve better natural language understanding of the contexts in transformer-based models for task-oriented dialog systems through a wide range of experiments.
2020
A Graph-Based Framework for Structured Prediction Tasks in Sanskrit
Amrith Krishna | Bishal Santra | Ashim Gupta | Pavankumar Satuluri | Pawan Goyal
Computational Linguistics, Volume 46, Issue 4 - December 2020
Amrith Krishna | Bishal Santra | Ashim Gupta | Pavankumar Satuluri | Pawan Goyal
Computational Linguistics, Volume 46, Issue 4 - December 2020
We propose a framework using energy-based models for multiple structured prediction tasks in Sanskrit. Ours is an arc-factored model, similar to the graph-based parsing approaches, and we consider the tasks of word segmentation, morphological parsing, dependency parsing, syntactic linearization, and prosodification, a “prosody-level” task we introduce in this work. Ours is a search-based structured prediction framework, which expects a graph as input, where relevant linguistic information is encoded in the nodes, and the edges are then used to indicate the association between these nodes. Typically, the state-of-the-art models for morphosyntactic tasks in morphologically rich languages still rely on hand-crafted features for their performance. But here, we automate the learning of the feature function. The feature function so learned, along with the search space we construct, encode relevant linguistic information for the tasks we consider. This enables us to substantially reduce the training data requirements to as low as 10%, as compared to the data requirements for the neural state-of-the-art models. Our experiments in Czech and Sanskrit show the language-agnostic nature of the framework, where we train highly competitive models for both the languages. Moreover, our framework enables us to incorporate language-specific constraints to prune the search space and to filter the candidates during inference. We obtain significant improvements in morphosyntactic tasks for Sanskrit by incorporating language-specific constraints into the model. In all the tasks we discuss for Sanskrit, we either achieve state-of-the-art results or ours is the only data-driven solution for those tasks.
2019
Poetry to Prose Conversion in Sanskrit as a Linearisation Task: A Case for Low-Resource Languages
Amrith Krishna | Vishnu Sharma | Bishal Santra | Aishik Chakraborty | Pavankumar Satuluri | Pawan Goyal
Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics
Amrith Krishna | Vishnu Sharma | Bishal Santra | Aishik Chakraborty | Pavankumar Satuluri | Pawan Goyal
Proceedings of the 57th Annual Meeting of the Association for Computational Linguistics
The word ordering in a Sanskrit verse is often not aligned with its corresponding prose order. Conversion of the verse to its corresponding prose helps in better comprehension of the construction. Owing to the resource constraints, we formulate this task as a word ordering (linearisation) task. In doing so, we completely ignore the word arrangement at the verse side. kāvya guru, the approach we propose, essentially consists of a pipeline of two pretraining steps followed by a seq2seq model. The first pretraining step learns task-specific token embeddings from pretrained embeddings. In the next step, we generate multiple possible hypotheses for possible word arrangements of the input %using another pretraining step. We then use them as inputs to a neural seq2seq model for the final prediction. We empirically show that the hypotheses generated by our pretraining step result in predictions that consistently outperform predictions based on the original order in the verse. Overall, kāvya guru outperforms current state of the art models in linearisation for the poetry to prose conversion task in Sanskrit.
Incorporating Domain Knowledge into Medical NLI using Knowledge Graphs
Soumya Sharma | Bishal Santra | Abhik Jana | Santosh T.y.s.s | Niloy Ganguly | Pawan Goyal
Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP)
Soumya Sharma | Bishal Santra | Abhik Jana | Santosh T.y.s.s | Niloy Ganguly | Pawan Goyal
Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP)
Recently, biomedical version of embeddings obtained from language models such as BioELMo have shown state-of-the-art results for the textual inference task in the medical domain. In this paper, we explore how to incorporate structured domain knowledge, available in the form of a knowledge graph (UMLS), for the Medical NLI task. Specifically, we experiment with fusing embeddings obtained from knowledge graph with the state-of-the-art approaches for NLI task (ESIM model). We also experiment with fusing the domain-specific sentiment information for the task. Experiments conducted on MedNLI dataset clearly show that this strategy improves the baseline BioELMo architecture for the Medical NLI task.
2018
Free as in Free Word Order: An Energy Based Model for Word Segmentation and Morphological Tagging in Sanskrit
Amrith Krishna | Bishal Santra | Sasi Prasanth Bandaru | Gaurav Sahu | Vishnu Dutt Sharma | Pavankumar Satuluri | Pawan Goyal
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
Amrith Krishna | Bishal Santra | Sasi Prasanth Bandaru | Gaurav Sahu | Vishnu Dutt Sharma | Pavankumar Satuluri | Pawan Goyal
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
The configurational information in sentences of a free word order language such as Sanskrit is of limited use. Thus, the context of the entire sentence will be desirable even for basic processing tasks such as word segmentation. We propose a structured prediction framework that jointly solves the word segmentation and morphological tagging tasks in Sanskrit. We build an energy based model where we adopt approaches generally employed in graph based parsing techniques (McDonald et al., 2005a; Carreras, 2007). Our model outperforms the state of the art with an F-Score of 96.92 (percentage improvement of 7.06%) while using less than one tenth of the task-specific training data. We find that the use of a graph based approach instead of a traditional lattice-based sequential labelling approach leads to a percentage gain of 12.6% in F-Score for the segmentation task.
2016
Word Segmentation in Sanskrit Using Path Constrained Random Walks
Amrith Krishna | Bishal Santra | Pavankumar Satuluri | Sasi Prasanth Bandaru | Bhumi Faldu | Yajuvendra Singh | Pawan Goyal
Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: Technical Papers
Amrith Krishna | Bishal Santra | Pavankumar Satuluri | Sasi Prasanth Bandaru | Bhumi Faldu | Yajuvendra Singh | Pawan Goyal
Proceedings of COLING 2016, the 26th International Conference on Computational Linguistics: Technical Papers
In Sanskrit, the phonemes at the word boundaries undergo changes to form new phonemes through a process called as sandhi. A fused sentence can be segmented into multiple possible segmentations. We propose a word segmentation approach that predicts the most semantically valid segmentation for a given sentence. We treat the problem as a query expansion problem and use the path-constrained random walks framework to predict the correct segments.
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- Pawan Goyal 10
- Manish Gupta 5
- Amrith Krishna 4
- Pavankumar Satuluri 4
- Sasi Prasanth Bandaru 2
- Anubhab Mandal 2
- Sandeep Mishra 2
- Vishnu Dutt Sharma 2
- Tushar Abhishek 1
- Parag Agrawal 1
- Potnuru Anusha 1
- Sakya Basak 1
- Devichand Budagam 1
- Aishik Chakraborty 1
- Pranjal A Chitale 1
- Abhinandan De 1
- Bhumi Faldu 1
- Niloy Ganguly 1
- Ashim Gupta 1
- Vasu Gurram 1
- Abhik Jana 1
- Shubhanshu Khandelwal 1
- Shanu Kumar 1
- Aishik Mandal 1
- Atharva Naik 1
- Yashoteja Prabhu 1
- Sumegh Roychowdhury 1
- Gaurav Sahu 1
- Soumya Sharma 1
- Amit Sharma 1
- Yajuvendra Singh 1
- Santosh T.Y.S.S 1
- Akhila Yesantarao Venkata 1